Factors that affect the use of Malaysian e-learning websites by visually impaired users in the transfer of Islamic knowledge
Keywords:
Visually Impaired Users, Islamic Knowledge, E-Learning Websites
Abstract
Aim: The study’s overarching goal is to learn what factors influence VIUs’ adoption of e-Learning platforms and how those platforms are used to impart knowledge. However, the focus of this paper is on the use of e-Learning websites in Malaysia to transfer Islamic knowledge to
Method: This research utilized a qualitative strategy based on in-depth interviews. The survey received responses from 14 very important users (VIUs), 14 knowledge providers (KPs), and 13 service providers (SPs) at 15 different Malaysian institutions and organizations. Results from the survey were analyzed using a thematic approach with an inductive methodology.
Findings: Based on the interviews, VIUs came up with four factors that influence how visually impaired people in Malaysia use e-Learning websites to learn about Islam. Social media, user experience, information and communication technology (ICT) infrastructure, government, and non-profit aid play a role.
Implications/Novel Contribution: The research presented in this paper can be used to improve Islamic education on e-Learning platforms currently available in Malaysia.
References
Abdullah, S., Selamat, M. H., Cob, Z. C., and Sazaly, U. S. 2011. “A Measurement Framework for Knowledge Transfer in E-Learning Environment.” Information Technology Journal 10(5): 927-943.
Al-Rashidi, H. 2013. “The Role of Internal Stakeholders and Influencing Factors During the Phases of EGovernment Initiative Implementation.” Doctoral dissertation, School of Information Systems, Computing and Mathematics, Brunel University, London, UK.
Al-Sobhi, F., Weerakkody, V., and Al-Busaidy, M. 2010. “The Roles of Intermediaries in the Diffusion and Adoption of E-Government Services.” Presented at the Americas conference on information systems AMCIS, Lima, Peru.
Attewell, J. 2005. “From Research and Development to Mobile Learning: Tools for Education and Training Providers and Their Learners.” Presented at the 4th World Conference on M Learning, October, 25-28,Cape Town, South Africa.
Azizan, N. 2011. “Critical Success Factors for Knowledge Transfer Via Australian and Malaysian Government Education Web sites: A Comparative Case Study.” Ph.D. dissertation, Department of Business Information Technology & Logistics, Melbourne, Victoria.
Beauregard, R., Younkin, A., Corriveau, P., Doherty, R., and Salskov, E. 2007. “Assessing the Quality of User Experience.” Intel Technology Journal 11(1): 77-87.
Bell, B. S., and Federman, J. E. 2013. “E-learning in Postsecondary Education.” The Future of Children 23(1): 165-185.
Betts, K., Cohen, A., Veit, D., Alphin, H. C., and Broadus, C. 2013. “Strategies to Increase Online Student Success for Students with Disabilities.” Online Learning Journal 17(3): 1-14.
Bocconi, S., Dini, S., Ferlino, L., Martinoli, C., and Ott, M. 2007. “ICT Educational Tools and VisuallyImpaired Students: Different Answers to Different Accessibility Needs.” Presented at the conference on universal access in human-computer interaction: Applications and services (pp. 491-500), July 22-27, Beijing, China.
Bowers, J., and Kumar, P. 2015. “Students’ Perceptions of Teaching and Social Presence: A Comparative Analysis of Face-To-Face and Online Learning Environments.” International Journal of Web-Based Learning and Teaching Technologies (IJWLTT) 10(1): 27-44.
Boyatzis, R. E. 1998. Transforming Qualitative Information: Thematic Analysis and Code Development. Thousand Oaks, CA: Sage Publications.
Braun, V., and Clarke, V. 2006. “Using Thematic Analysis in Psychology.” Qualitative Research in Psychology 3(2): 77-101.
Burhan, F. S. 2012. “Wisdom and Islam.” Retrieved March 12, 2016 (https://goo.gl/DtlCp8).
Butean, A., Morar, A., Moldoveanu, A., and Alexandru, M. 2015. “From Classic Math School Books to Interactive Gamified E-learning.” Presented at the conference on e-learning and software for education (ELSE) (pp. 146-152). April 23-24, Bucharest, Romania.
Buzzi, M. C., Mori, B. L. G., and Buzzi, M. 2012. Designing E-Learning Collaborative Tools for Blind People. Rijeka, Croatia, Intech Publisher.
Choi, S. Y., Lee, H., and Yoo, Y. 2010. “The Impact of Information Technology and Transactive Memory Systems on Knowledge Sharing, Application, and Team Performance: A Field Study.” MIS Quarterly 34(4): 855-870.
Chu, R. J., and Chu, A. Z. 2010. “Multi-Level Analysis of Peer Support, Internet Self-Efficacy and E-Learning Outcomes: The Contextual Effects of Collectivism and Group Potency.” Computers & Education 55(1): 145-154.
Cooper, V., Lichtenstein, S., and Smith, R. 2006. “Knowledge Transfer in Enterprise Information Technology Support Using Web-Based Self-Service Systems.” International Journal of Technology Marketing 1(2): 145-170.
El Garah, W., Beekun, R. I., Habisch, A., Lenssen, G., and Loza Adaui, C. 2012. “Practical Wisdom for Management from The Islamic Tradition.” Journal of Management Development 31(10): 991-1000.
Faghih, B., Azadehfar, D., Reza, M., and Katebi, P. 2014. “User Interface Design for E-Learning Software.” The International Journal of Soft Computing and Software Engineering 3(3): 786-794.
Hammoudeh, M. M. 2016. Islamic Values and Management Practices: Quality and Transformation in the Arab World. New York, NY: Routledge.
Hasnain, S. S., Jasimuddin, S. M., and Fuller-Love, N. 2016. “Exploring Causes, Taxonomies, Mechanisms and Barriers Influencing Knowledge Transfer: Empirical Studies in NGOs.” Information Resources Management Journal (IRMJ) 29(1): 39-56.
Hassan, S., Sariah, S., Shirin, H. B., and Islam, M. S. 2014. “Interaction in E Learning Environment: Does it Fulfill with Islamic Teaching?” Malaysian Online Journal of Educational Management (MOJEM) 2(4): 36-52.
Hassenzahl, M. 2008. “User Experience (UX): Towards an Experiential Perspective on Product Quality.” Presented at the 20th Conference on l’interaction homme machine (pp. 11-15), September, 05, Metz, France.
Hussain, R. M. R. 2004. “E-Learning in Higher Education Institutions in Malaysia.” International E-Mentor 5(7): 1-6.
Johnson, R. D., Gueutal, H., and Falbe, C. M. 2009. “Technology, Trainees, Metacognitive Activity and ELearning Effectiveness.” Journal of Managerial Psychology 24(6): 545-566.
Junus, I. S., Santoso, H. B., Isal, R. Y. K., and Utomo, A. Y. 2015. “Usability Evaluation of the Student Centered E-Learning Environment.” The International Review of Research in Open and Distributed Learning 16(4): 62-82.
Karunasena, A., Deng, H., and Zhang, X. 2012. “A Web 2.0 Based E-Learning Success Model in Higher Education.” Lecture Notes in Information Technology 23: 177-182.
Kear, K. 2010. “Social Presence in Online Learning Communities”. Presented at the 7th international conference on networked learning, May, 3-4, Aalborg, Denmark.
Liaw, S. S., and Huang, H. M. 2013. “Perceived Satisfaction, Perceived Usefulness and Interactive Learning Environments as Predictors to Self-Regulation in E-Learning Environments.” Computers & Education 60(1): 14-24.
Liaw, S. S., Huang, H. M., and Chen, G. D. 2007. “Surveying Instructor and Learner Attitudes Toward ELearning.” Computers & Education 49(4): 1066-1080.
Lindkvist, L. 2005. “Knowledge Communities and Knowledge Collectivities: A Typology of Knowledge Work in Groups.” Journal of Management Studies 42(6): 1189-1210.
Lowenthal, P. R. 2009. “Social Presence.” pp. 129-136 in Social Computing: Concepts, Methodologies, Tools, and Applications: Concepts, Methodologies, Tools, and Applications, edited by S. Dasgupta. Hershey, CA: IGI Global.
Luskin, B., and Hirsen, J. 2010. “Media Psychology Controls the Mouse that Roars.” in Handbook of Online Learning, edited by K. E. Rudestam and J. Schoenholtz-Read. Thousand Oaks, CA: Sage Publications.
Munezero, M., Irura, M., Kirongo, B., Etiegni, L., and Suhonen, J. 2016. “Challenges and Solutions to Providing Online Courses in Kenya: A Lecture’s Perspective at A Kenyan University.” The Online Journal of Distance Education and E-Learning 4(1): 1-14.
Nganji, J. T. 2012. “Designing Disability-Aware E-Learning Systems: Disabled Students’ Recommendations.” International Journal of Advanced Science and Technology 48(6): 1-70.
Ordonez, A. C., 2014. “Predicting International Critical Success Factors in E-Learning.” Doctoral dissertation, Universitat Oberta de Catalunya, Barcelona, Spain.
Permvattana, R., Armstrong, H., and Murray, I. 2013. “E-learning for the Vision Impaired: A Holistic Perspective.” International Journal of Cyber Society and Education 6(1): 15-30.
Petrie, H., and Bevan, N. 2009. “The Evaluation of Accessibility, Usability and User Experience.” in The Universal Access Handbook, edited by C. Stepanidis. Boca Raton, FL: CRC Press.
Rebaque-Rivas, P., Gil-Rodriguez, E.P., Manresa-Mallol, I., 2013. “How to Design a Mobile Learning Environment?” Presented at the 6th international conference on computer supported education, Brussels, Belgium.
Reimann, P. 2009. “Time is Precious: Variable-And Event-Centred Approaches to Process Analysis in CSCL Research.” International Journal of Computer-Supported Collaborative Learning 4(3): 239-257.
Retina Australia, 2012. “Living with Retinal Dystrophies: Legal Blindness.” Retrieved April 11, 2015 (https://goo.gl/kCgFiE).
Russo, T., and Benson, S. 2005. “Learning with Invisible Others: Perceptions of Online Presence and their Relationship to Cognitive and Affective Learning.” Educational Technology & Society 8(1): 54-62.
Saowapakpongchai, K., and Prougestaporn, P. 2012. “Web Accessibility Model for Visually-Impaired Students on E-Learning for Higher Education.” International Journal of the Computer, the Internet and Management 20(2): 34-42.
Schulze, K., and Kromker, H. 2010. “A Framework to Measure User Experience of Interactive Online Products.” Presented at the 7th international conference on methods and techniques in behavioral research, August, 24-27, Eindhoven, Netherlands.
Schwester, R. 2009. “Examining The Barriers to E-Government Adoption.” Electronic Journal of E-Government 7(1): 113-122.
Simonson, M., Smaldino, S., Albright, M., and Zvacek, S., 2012. Teaching and Learning at A Distance: Foundations of Distance Education. Boston, MA: Pearson.
W3C. 2006. “Protocols and Formats Working Group (PFWG).” Retrieved April 11, 2016 (http://www.w3.org/WAI/PF/).
Walker, D. H., and Christenson, D. 2005. “Knowledge Wisdom and Networks: A Project Management Centre of Excellence Example.” The Learning Organization 12(3): 275-291.
Wang, R. Y., and Strong, D. M. 1996. “Beyond Accuracy: What Data Quality Means to Data Consumers.” Journal of Management Information Systems 12(4): 5-33.
Xanthidis, D., Wali, S. W., and Nikolaidis, P. 2013. “E-Learning in Saudi Universities, Challenges and Issues in E-Learning.” Presented at the fourth international conference on best practices in management, design and development of e-courses: Standards of excellence and creativity (pp. 473-478), May, 07-09, Manama,
Bahrain.
Zheng, D. D., Christ, S. L., Lam, B. L., Arheart, K. L., Galor, A., and Lee, D. J. 2012. “Increased Mortality Risk among the Visually Impaired: The Roles of Mental Well-Being and Preventive Care Practices Mortality Risk among the Visually Impaired.” Investigative Ophthalmology & Visual Science 53(6): 2685-2692.
Al-Rashidi, H. 2013. “The Role of Internal Stakeholders and Influencing Factors During the Phases of EGovernment Initiative Implementation.” Doctoral dissertation, School of Information Systems, Computing and Mathematics, Brunel University, London, UK.
Al-Sobhi, F., Weerakkody, V., and Al-Busaidy, M. 2010. “The Roles of Intermediaries in the Diffusion and Adoption of E-Government Services.” Presented at the Americas conference on information systems AMCIS, Lima, Peru.
Attewell, J. 2005. “From Research and Development to Mobile Learning: Tools for Education and Training Providers and Their Learners.” Presented at the 4th World Conference on M Learning, October, 25-28,Cape Town, South Africa.
Azizan, N. 2011. “Critical Success Factors for Knowledge Transfer Via Australian and Malaysian Government Education Web sites: A Comparative Case Study.” Ph.D. dissertation, Department of Business Information Technology & Logistics, Melbourne, Victoria.
Beauregard, R., Younkin, A., Corriveau, P., Doherty, R., and Salskov, E. 2007. “Assessing the Quality of User Experience.” Intel Technology Journal 11(1): 77-87.
Bell, B. S., and Federman, J. E. 2013. “E-learning in Postsecondary Education.” The Future of Children 23(1): 165-185.
Betts, K., Cohen, A., Veit, D., Alphin, H. C., and Broadus, C. 2013. “Strategies to Increase Online Student Success for Students with Disabilities.” Online Learning Journal 17(3): 1-14.
Bocconi, S., Dini, S., Ferlino, L., Martinoli, C., and Ott, M. 2007. “ICT Educational Tools and VisuallyImpaired Students: Different Answers to Different Accessibility Needs.” Presented at the conference on universal access in human-computer interaction: Applications and services (pp. 491-500), July 22-27, Beijing, China.
Bowers, J., and Kumar, P. 2015. “Students’ Perceptions of Teaching and Social Presence: A Comparative Analysis of Face-To-Face and Online Learning Environments.” International Journal of Web-Based Learning and Teaching Technologies (IJWLTT) 10(1): 27-44.
Boyatzis, R. E. 1998. Transforming Qualitative Information: Thematic Analysis and Code Development. Thousand Oaks, CA: Sage Publications.
Braun, V., and Clarke, V. 2006. “Using Thematic Analysis in Psychology.” Qualitative Research in Psychology 3(2): 77-101.
Burhan, F. S. 2012. “Wisdom and Islam.” Retrieved March 12, 2016 (https://goo.gl/DtlCp8).
Butean, A., Morar, A., Moldoveanu, A., and Alexandru, M. 2015. “From Classic Math School Books to Interactive Gamified E-learning.” Presented at the conference on e-learning and software for education (ELSE) (pp. 146-152). April 23-24, Bucharest, Romania.
Buzzi, M. C., Mori, B. L. G., and Buzzi, M. 2012. Designing E-Learning Collaborative Tools for Blind People. Rijeka, Croatia, Intech Publisher.
Choi, S. Y., Lee, H., and Yoo, Y. 2010. “The Impact of Information Technology and Transactive Memory Systems on Knowledge Sharing, Application, and Team Performance: A Field Study.” MIS Quarterly 34(4): 855-870.
Chu, R. J., and Chu, A. Z. 2010. “Multi-Level Analysis of Peer Support, Internet Self-Efficacy and E-Learning Outcomes: The Contextual Effects of Collectivism and Group Potency.” Computers & Education 55(1): 145-154.
Cooper, V., Lichtenstein, S., and Smith, R. 2006. “Knowledge Transfer in Enterprise Information Technology Support Using Web-Based Self-Service Systems.” International Journal of Technology Marketing 1(2): 145-170.
El Garah, W., Beekun, R. I., Habisch, A., Lenssen, G., and Loza Adaui, C. 2012. “Practical Wisdom for Management from The Islamic Tradition.” Journal of Management Development 31(10): 991-1000.
Faghih, B., Azadehfar, D., Reza, M., and Katebi, P. 2014. “User Interface Design for E-Learning Software.” The International Journal of Soft Computing and Software Engineering 3(3): 786-794.
Hammoudeh, M. M. 2016. Islamic Values and Management Practices: Quality and Transformation in the Arab World. New York, NY: Routledge.
Hasnain, S. S., Jasimuddin, S. M., and Fuller-Love, N. 2016. “Exploring Causes, Taxonomies, Mechanisms and Barriers Influencing Knowledge Transfer: Empirical Studies in NGOs.” Information Resources Management Journal (IRMJ) 29(1): 39-56.
Hassan, S., Sariah, S., Shirin, H. B., and Islam, M. S. 2014. “Interaction in E Learning Environment: Does it Fulfill with Islamic Teaching?” Malaysian Online Journal of Educational Management (MOJEM) 2(4): 36-52.
Hassenzahl, M. 2008. “User Experience (UX): Towards an Experiential Perspective on Product Quality.” Presented at the 20th Conference on l’interaction homme machine (pp. 11-15), September, 05, Metz, France.
Hussain, R. M. R. 2004. “E-Learning in Higher Education Institutions in Malaysia.” International E-Mentor 5(7): 1-6.
Johnson, R. D., Gueutal, H., and Falbe, C. M. 2009. “Technology, Trainees, Metacognitive Activity and ELearning Effectiveness.” Journal of Managerial Psychology 24(6): 545-566.
Junus, I. S., Santoso, H. B., Isal, R. Y. K., and Utomo, A. Y. 2015. “Usability Evaluation of the Student Centered E-Learning Environment.” The International Review of Research in Open and Distributed Learning 16(4): 62-82.
Karunasena, A., Deng, H., and Zhang, X. 2012. “A Web 2.0 Based E-Learning Success Model in Higher Education.” Lecture Notes in Information Technology 23: 177-182.
Kear, K. 2010. “Social Presence in Online Learning Communities”. Presented at the 7th international conference on networked learning, May, 3-4, Aalborg, Denmark.
Liaw, S. S., and Huang, H. M. 2013. “Perceived Satisfaction, Perceived Usefulness and Interactive Learning Environments as Predictors to Self-Regulation in E-Learning Environments.” Computers & Education 60(1): 14-24.
Liaw, S. S., Huang, H. M., and Chen, G. D. 2007. “Surveying Instructor and Learner Attitudes Toward ELearning.” Computers & Education 49(4): 1066-1080.
Lindkvist, L. 2005. “Knowledge Communities and Knowledge Collectivities: A Typology of Knowledge Work in Groups.” Journal of Management Studies 42(6): 1189-1210.
Lowenthal, P. R. 2009. “Social Presence.” pp. 129-136 in Social Computing: Concepts, Methodologies, Tools, and Applications: Concepts, Methodologies, Tools, and Applications, edited by S. Dasgupta. Hershey, CA: IGI Global.
Luskin, B., and Hirsen, J. 2010. “Media Psychology Controls the Mouse that Roars.” in Handbook of Online Learning, edited by K. E. Rudestam and J. Schoenholtz-Read. Thousand Oaks, CA: Sage Publications.
Munezero, M., Irura, M., Kirongo, B., Etiegni, L., and Suhonen, J. 2016. “Challenges and Solutions to Providing Online Courses in Kenya: A Lecture’s Perspective at A Kenyan University.” The Online Journal of Distance Education and E-Learning 4(1): 1-14.
Nganji, J. T. 2012. “Designing Disability-Aware E-Learning Systems: Disabled Students’ Recommendations.” International Journal of Advanced Science and Technology 48(6): 1-70.
Ordonez, A. C., 2014. “Predicting International Critical Success Factors in E-Learning.” Doctoral dissertation, Universitat Oberta de Catalunya, Barcelona, Spain.
Permvattana, R., Armstrong, H., and Murray, I. 2013. “E-learning for the Vision Impaired: A Holistic Perspective.” International Journal of Cyber Society and Education 6(1): 15-30.
Petrie, H., and Bevan, N. 2009. “The Evaluation of Accessibility, Usability and User Experience.” in The Universal Access Handbook, edited by C. Stepanidis. Boca Raton, FL: CRC Press.
Rebaque-Rivas, P., Gil-Rodriguez, E.P., Manresa-Mallol, I., 2013. “How to Design a Mobile Learning Environment?” Presented at the 6th international conference on computer supported education, Brussels, Belgium.
Reimann, P. 2009. “Time is Precious: Variable-And Event-Centred Approaches to Process Analysis in CSCL Research.” International Journal of Computer-Supported Collaborative Learning 4(3): 239-257.
Retina Australia, 2012. “Living with Retinal Dystrophies: Legal Blindness.” Retrieved April 11, 2015 (https://goo.gl/kCgFiE).
Russo, T., and Benson, S. 2005. “Learning with Invisible Others: Perceptions of Online Presence and their Relationship to Cognitive and Affective Learning.” Educational Technology & Society 8(1): 54-62.
Saowapakpongchai, K., and Prougestaporn, P. 2012. “Web Accessibility Model for Visually-Impaired Students on E-Learning for Higher Education.” International Journal of the Computer, the Internet and Management 20(2): 34-42.
Schulze, K., and Kromker, H. 2010. “A Framework to Measure User Experience of Interactive Online Products.” Presented at the 7th international conference on methods and techniques in behavioral research, August, 24-27, Eindhoven, Netherlands.
Schwester, R. 2009. “Examining The Barriers to E-Government Adoption.” Electronic Journal of E-Government 7(1): 113-122.
Simonson, M., Smaldino, S., Albright, M., and Zvacek, S., 2012. Teaching and Learning at A Distance: Foundations of Distance Education. Boston, MA: Pearson.
W3C. 2006. “Protocols and Formats Working Group (PFWG).” Retrieved April 11, 2016 (http://www.w3.org/WAI/PF/).
Walker, D. H., and Christenson, D. 2005. “Knowledge Wisdom and Networks: A Project Management Centre of Excellence Example.” The Learning Organization 12(3): 275-291.
Wang, R. Y., and Strong, D. M. 1996. “Beyond Accuracy: What Data Quality Means to Data Consumers.” Journal of Management Information Systems 12(4): 5-33.
Xanthidis, D., Wali, S. W., and Nikolaidis, P. 2013. “E-Learning in Saudi Universities, Challenges and Issues in E-Learning.” Presented at the fourth international conference on best practices in management, design and development of e-courses: Standards of excellence and creativity (pp. 473-478), May, 07-09, Manama,
Bahrain.
Zheng, D. D., Christ, S. L., Lam, B. L., Arheart, K. L., Galor, A., and Lee, D. J. 2012. “Increased Mortality Risk among the Visually Impaired: The Roles of Mental Well-Being and Preventive Care Practices Mortality Risk among the Visually Impaired.” Investigative Ophthalmology & Visual Science 53(6): 2685-2692.
Published
2016-12-20
Section
Articles
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
.png)
